ACQUIRE. ANSWER. RETAIN.
ACQUIRE. ANSWER. RETAIN.
RELY ON US TO GET YOUR MESSAGE ACROSS
RELY ON US TO GET YOUR MESSAGE ACROSS
We provide leading UK contact centre services to help you acquire, answer and retain your customers. From that initial sales call through to customer services, our experienced team are here to help handle and forward your communications, giving you more time to run your business.
We can manage multi-channel communications including dedicated landline calls, email handling and social media enquiries. Our team are trained to generate high-quality leads, handle appointment bookings, increase sales, following up marketing campaigns, reactivate dormant clients and grow brand awareness. We deliver customer service expertise that both you and your customers can rely on. We can take secure payments on your behalf for products and services, help your customers with live tracking information and support you with warranty and returns management.
We work with you to create and adapt advanced call scripting, ensuring our team’s voice portrays the sound and values of your brand at all times. Our teams can quickly react and respond to project changes or new requirements.
Whether you just need someone to answer the phone when you are too busy or want to bring in a dedicated sales team to onboard new clients, our UK based contact centre is here to empower your business.
BUSINESS
SUPPORT
BUSINESS
SUPPORT
AFFORDABLE
AFFORDABLE
When you outsource to our team, we take care of your customers and give you the freedom to do what you do best. We minimise your in-house staff requirements and costs; reducing your capital outlay on recruitment, training, technology, space and utilities providing an exceptional contact service team with no outlay and no risk for your business.
SEAMLESS
SEAMLESS
We provide dedicated landline numbers and fully branded email support for your business, we can even handle your social media communications too. We become a seamless extension of your team whenever and however you need coverage; working with you to ensure our team represent your business just how you would represent it yourself.
ACCESSIBLE
ACCESSIBLE
We offer instant and scalable contact centre services including customer acquisition teams, email response staff, customer service and retention experts, welcome callers, campaign testers, subscription telemarketers, inbound and outbound telesales professionals and returns management specialists. Our team are ready to step up with a moments notice.
FLEXIBLE
FLEXIBLE
Enjoy complete flexibility. Regardless of whether you only need our support at busy times, during a specific campaign, for a new product launch or to cover you during a pandemic, our team will be on hand whenever you need us. We can be there for a few days or become a more permanent part of your ongoing business growth.
EXPERIENCED
EXPERIENCED
Our contact centre staff are highly experienced and knowledgeable, they can adapt to your exact business needs. We work across a number of industry sectors including magazine subscriptions, charity inbound calls and fundraising, travel & tourism, retailer and eCommerce support and general business-to-business services to name a few.
VISIBLE
VISIBLE
We utilise sophisticated communications technology to ensure you have full visibility to all communications with live call statistics and powerful reporting. Our systems can integrate with just about any CRM to push your inbound call data to your system. Every call is logged, and every communication is easily accessible providing a truly integrated solution.
SPEAK TO AN EXPERT
Drop us a message here and we’ll get back right to you. If you’re not one for filling out forms, drop us a direct email to getintouch@inter-send.co.uk, or call us on +44 (0) 1293 312001. See how partnering with InterSend can help empower and support your business.
GIFT BOX & SUBSCRIPTION
PACK ASSEMBLY
Great data management is essential for good business. It should be consistent, accurate, enhanced, personalised, segmented, ideally opted-in, secure and of course GDPR compliant. Our data team has the experience to clean, manage, enhance and segment your lists to maximise their potential. Campaign metrics improve by targeting your audience more intelligently, minimising your costs and increasing your ROI.
PRINT & PRINT
MANAGEMENT
By offering in-house laser jet printing, as well as access to a network of trusted print partners that have specialist niches and machinery, we provide highly tailored print solutions meeting any requirement. From marketing materials to stunning branded packaging, our flexibility allows us to provide you with the most cost-effective print and fast turnaround times even with personalisation.
DIGITAL PORTALS
& HOSTING
We support business with the design building and hosting of digital payment portals created to provide a rapid solution that enables you to sell merchandise, services and events online, utilising our secure payment gateways. Our team are there to guide you through your options and deliver a portal that provides all the functionality both you and your customers need to succeed.
KNOWLEDGE. EXPERTISE. DEDICATION.
KNOWLEDGE. EXPERTISE. DEDICATION.
We are trusted partners to companies in a wide range of industry sectors. Every business has different needs, but some require specialist services; we are proud to support a number of these with market-leading expertise. Our contact centre services are particularly popular with customers working in eCommerce, magazine subscriptions, charity and publishing.
ECOMMERCE
BUSINESSES
Fully insured warehouse facilities, expert pick and pack teams and cost-effective shipping via all major postal, courier and freight networks both in the UK and abroad.
MAGAZINE
DISTRIBUTION
We deliver millions of mailshots, marketing materials and publications around the globe every year. There are few logistics companies with more experience.
CHARITY
FUFILMENT
We help empower your charity whilst remaining authentic to its aims; communicating your vision and helping you to achieve your targets.
IF YOU HAVE ANY QUESTIONS,
GET IN TOUCH…
CONTACT US TODAY TO SEE HOW PARTNERING WITH INTERSEND CAN HELP GROW YOUR BUSINESS. CALL US ON +44 (0) 1293 312001 OR EMAIL GETINTOUCH@INTER-SEND.CO.UK.
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