CHARITY FULFILMENT
Raise. Bank. Thank.
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We support charities with direct mail, logistics and support services as they lend a helping hand to those in need. Our specialist knowledge of the charity sector enables us to help support your cause in a multitude of ways. Not only providing storage, fulfilment and logistics but offering additional flexible solutions; a perfect combination of services to help you grow your charity.

We work closely with you to understand your goals and objectives and are sympathetic to the individual causes. Ensuring total discretion, we focus on delivering the highest possible yield for your charity by utilising all cost-saving techniques. Our buying power enables us to give you access to preferential rates on everything from envelopes to delivery costs.

From raising awareness to accepting donations and delivering to those in need, we are with you every step of the way. We help empower your charity whilst remaining authentic to its aims; communicating your vision and helping you to achieve your targets.

Our warehouse facilities are cost-effective and secure. Our expert fulfilment and competitive logistics options allow us to respond quickly, handling all your needs from delivering awareness materials and donation packs to distributing aid to beneficiaries.

We can offer full packaging creation and sourcing and offer poly-wrapping and paper-wrapping facilities. We can match your commitment to the environment with a range of eco-products and services.

Our cloud-based warehouse management system gives you full visibility of all stock, fulfilment processes, tracking information and deliveries. It easily integrates into most eCommerce platforms automatically keeping your data updated in real-time

We understand the value of targeted direct marketing for charities; it forms an essential and cost-effective part of many awareness strategies. We can assist with campaigns from design to delivery, helping you raise awareness and encourage donations. From creative concept through secure data processing and personalisation, printing, folding, insertion and final delivery, we optimise processes to minimise your costs. We can assist with your application for Royal Mail’s special non-profit rates helping to reduce the overheads of bulk mailing. We handle postal returns with ‘gone-away’ processing to ensure your data is cleaned, helping to reduce future mailing costs.

We cover all your ‘banking and thanking’ needs with our multi-channel donation handling. Our bespoke online payment portals with secure hosting offer the rapid deployment of online payment facilities for one-off or repeat donations. We can assist with better uptake of Gift Aid registration across all channels. Our contact centre team assist with responses to donations, marketing, advertising, promotional and direct mail and seasonal campaigns by telephone, email, post and social media. We pay attention to detail at each stage, from data entry through to banking and reporting. We use robust processes to ensure a complete audit trail for any transaction.

By sharing our expertise and knowledge, we save you time and money freeing you up to do what you do best, helping those in need, generating donations and raising awareness.

InterSend delivers hand sanitisers & PPE to those in need
CHARITY FULFILMENT SECTOR
The NewstrAid Benevolent Fund has been in existence for over 175 years. It was founded in 1839 by, amongst others, Charles Dickens, to provide welfare for the desperately poor newspaper street sellers of London.
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LOGISTICS
& FREIGHT
We provide a huge range of mail, courier and freight solutions for UK domestic and international delivery which can be tailored to your exact needs. Utilising priority, standard and economy services we have the flexibility to give you the most time-efficient and cost-effective PPE delivery options available.
WAREHOUSING
& STORAGE
We aim to deliver maximum flexibility in our warehousing and storage solutions, ensuring your only pay for the space you need. We can cater for small fast-moving PPE items and large, wholesale, occasional and palletised personal protective equipment stock.
ADVANCED SYSTEMS
& INTEGRATION
The core foundation of any fulfilment business hinges on outstanding fulfilment and powerful, integrated logistics systems. Our warehouse is powered industry-leading management software purposely designed for multi-sector requirements providing an integrated solution to manage your charity stock operation.
CUSTOMER
CONTACT CENTRE
We provide leading UK contact centre services managing multi-channel communications including dedicated landlines, email response and social media enquiries. Our experienced team are here to help handle and forward your communications, giving you more time to focus on your business.
Speak to an expert
Drop us a message here and we’ll get back right to you. If you’re not one for filling out forms, drop us a direct email, or call us on +44 (0) 1293 312001.
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