So your eCommerce business is scaling quickly, great news. But with any growth comes greater responsibility and logistics could start to become your bottleneck. Inventory errors, late shipments, and frustrating returns can all erode the customer experience, that’s where a third-party logistics (3PL) partner can make a real difference.

What a Great 3PL Should Offer

A good quality 3PL takes the operational heavy lifting off your plate by managing warehousing, pick-and-pack, shipping, and returns at scale. If you’re in the market for a helping hand on this front, it’s wise to look for providers who integrate seamlessly with your existing eCommerce platform – keeping you in control while you focus on business growth.

Added Value from Start to Finish

• Fulfilment speed: Two-day delivery is rapidly becoming the baseline expectation for today’s customers; a strong 3PL can help you meet this timeline cost-effectively. 
• Scalability: Launching a new product line or entering peak season? Your logistics partner must flex with your business – meaning no stress, and no extra hidden costs. 
• Cost transparency: Look beyond unit shipping rates – warehouse overheads, carrier discounts, returns handling – strong cost control differentiates the best providers. 
• Returns management: How you handle returns can impact brand perception just as much as your outbound delivery. Adopting a simplified returns process keeps customers happy – and returning! 

How to Choose the Right Provider

• Platform integration & visibility: Your 3PL should offer real-time inventory and order tracking to help you steer the business with clarity. 
• Service alignment: Do they handle your product diversity and your international ambitions? If you ship globally, they must do too. 
• Cultural fit & communication: You’ll naturally rely on your 3PL as an extension of your brand – clear communication, support structure, and responsiveness matter. 
• Evidence & experience: Check for case studies, client reviews, and proven expertise within your sector. 

Why Choose InterSend 

At InterSend, we’re more than just a warehouse – we’re your UK-based 3PL partner, dedicated to helping ambitious brands thrive in a fast-paced eCommerce world.

We deliver:

• End-to-end fulfilment services that streamline your operations 
• eCommerce logistics built around your platform for seamless integration 
• Flexible, scalable solutions that grow alongside your business 
• Real people, real support – always just a call or email away 
• A detail-driven team committed to getting it right, every single time 

Let InterSend take care of the logistics, so you can focus on driving your brand forward.

Takeaways…

The right logistics partner doesn’t just reduce cost, it strengthens your brand’s promise. By outsourcing fulfilment services strategically, you free up resource to focus on innovation, marketing, and growth in other areas of your business.

Looking for a 3PL-provider that ticks every box? Contact us at getintouch@inter-send.co.uk and let’s talk about how InterSend’s integrated eCommerce fulfilment solutions can transform your operations and support your next leap forward.