Pick. Pack. Deliver.
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Fulfilment and logistics form one of the most important links in your supply chain. Our bespoke service takes care of all your fulfilment needs, ensuring that your products reach your customers cost-effectively, on time, every time. We provide fully insured storage facilities, expert pick and pack services and a wide range of shipping options utilising our preferential rates with all major postal, courier and freight networks both in the UK and abroad.

Our warehouse is powered by market-leading management technology to ensure all orders are processed seamlessly and any returns are handled swiftly. Our advanced technology directly integrates with your eCommerce systems via an API feed to provide real-time inventory and order updates.

We work hard to create the most economical solutions for your needs based on your storage requirements, pick and pack rate, transportation preferences, returns handling and any additional bespoke needs. By keeping your storage and shipping costs to a minimum you retain your competitive edge in the marketplace.

Our highly experienced team works closely with you from the start to tailor a bespoke fulfilment programme that suits your brand, customers and products. We are your one-stop, reliable, fulfilment and logistics partner; your customers enjoy the best experience and you get a flexible, long-term partnership that keeps on delivering.

Speak to an expert
Drop us a message here and we’ll get back right to you. If you’re not one for filling out forms, drop us a direct email, or call us on +44 (0) 1293 312001.
Fulfilled. Despatched. Guaranteed.

We guarantee any order placed before 2pm (GMT) will be sent out the same day, whether domestic or international. Today’s online consumers have high expectations when it comes to despatch times, so our operation is designed to reflect your online promise. We offer a range of national and international postal, courier and freight solutions to optimise your customer experience whilst minimising your costs.

Our eCommerce fulfilment process
‘Goods in’ is the first, and one of the most important, steps of our order fulfilment process. Extensive details of each SKU are captured in our system laying the foundations for highly accurate fulfilment and stock control.
We aim to deliver maximum flexibility in our warehousing and storage solutions, ensuring your only pay for the space you need. We can cater for small fast-moving items and large, wholesale, occasional and palletised stock.
We process orders quickly with industry-leading reliability and accuracy. We offer an extensive range of pick and pack solutions from sourcing branded packaging materials to specialist printing and personalised gift wrapping.
We offer a wide range of eCommerce shipping options both within the UK and internationally. Our supplier flexibility and buying power enable us to offer the most time and cost-efficient options to meet your needs. We deliver on time, every time.
Our pick and pack accuracy helps reduce returns but when needed, we have the capacity to process thousands of returns items daily, providing an efficient, fast and cost-effective solution which reduces costs and generates less wastage.
The foundation of excellent eCommmerce fulfilment hinges on industry-leading systems and integration. Our advanced warehouse management system helps ensure your orders are processed with efficiency and accuracy whilst updating your systems in real-time.
Knowledge. Expertise. Dedication.

We pick, pack and deliver millions of items for our clients with diverse product ranges, across many industry sectors ranging from stationery and gifts to pet accessories. Delivering both domestically and internationally we offer solutions that are affordable and professional. Every business has different requirements, but some sectors require specialist services; we are proud to support a number of these, bringing market-leading knowledge and expertise.

Fully insured warehouse facilities, expert pick and pack teams and cost-effective shipping via all major postal, courier and freight networks both in the UK and abroad.
As your 3PL partner, the way we work directly reflects on your service, we want to give your customers the best possible experience, inspiring their loyalty.
We ensure your customers experience that moment of delight and surprise upon receipt with exceptional fulfilment for the stationery and gift sector.
We have the experience, knowledge, technology and resources to help your toy business succeed in this competitive sector.
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What our customers say
“For almost ten years we have trusted InterSend with the distribution of nearly two million printed magazines annually. Communication with our account manager has always been very fluid and we have found his prompt responses to be invaluable when overseeing complex logistics projects. Distribution of magazines in this volume is never without its challenges, but in InterSend we have found a partner that takes time to understand our needs and what is important to our business. I would have no hesitation in recommending their services.”
James Evans - First Car
“InterSend manages our magazine distribution and storage needs effectively and efficiently which saves us both time and money, and gives us peace of mind that this side of our business is taken care of.”
Victoria Evans – Student Health Guide
“We have been working with InterSend for nearly ten years. During this period there have been many changes to our requirements, however in every case InterSend have been flexible and resourceful in meeting our needs and providing the highest level of service. In particular, InterSend have provided a personal service with excellent response times.”
Kumar Patel – Research Information
“As a growing business, InterSend have been very keen to meet our escalating customer needs, and we have really seen the benefit of that by their commitment to staying operational throughout the lockdown when mail order was of ever greater importance.”
Ben Smith – Rebellion
“InterSend are an invaluable partner for us handling the pick and pack of our magazine and merchandise bundles which go out all over the world. They integrate with our Shopify system which minimises administration and are always responsive to our needs.”
Patrick Napier – Rock Sound
“The Charity distributed a selection of PPE to our Beneficiaries and Volunteers during the COVID 19 lockdown. We were looking for a company to help us set this up and implement the plan. InterSend provided all the support we needed. From accepting the product direct from the manufacturer, selecting the most appropriate logistics partner through to providing feedback on the completed deliveries. InterSend provided an effective and efficient solution and we would definitely choose them as our partner again.”
Tom Rodger - NewstrAid
“We have been using InterSend for fulfilment of our online orders and can highly recommend their services.”
Thor Magnusson – Bioide
“We have been using InterSend for well over a year and have found them to be knowledgeable, professional, thorough, courteous, and very quick to respond. We can heartily recommend their services.”
Ian Barth – Church Communities UK
“InterSend go above and beyond what is required of a mailing house by providing quick, honest, reliable and efficient services. For a publishing and marketing services agency like Tudor Rose, cost-effective methods applied in a timely fashion are of utmost importance, and we could not have asked for a better service provider. If a company’s response to crisis is a mark of its integrity, then InterSend has certainly excelled. Their handling of the pandemic, and their attention to our needs during these trying times have constantly and pleasantly surprised us.”
Ritwik Bhattacharjee - Distribution Consultant for Tudor Rose
“InterSend has been providing the NFRN with a single source solution for the print, fulfilment and distribution of our members magazine The FED for seven years. With the InterSend team offering such a high level of support and reliability, we know the magazine is in safe hands. More importantly, it arrives in 11,500 of our members’ stores easily and on time every month.”
Anne Bingham - NFRN
“We are an early stage company with very seasonal sales, and we have benefitted greatly from InterSend's expertise in managing business cycles. InterSend have been reliable and strategic partners for us, helping us to navigate key issues such as stock management, improving our cost-base and transforming our customer services. Working in partnership with InterSend, in particular Dave McGrory, we have started to see strong growth in the right direction in our start-up by being able to respond to opportunities quickly, efficiently and reliably.”
Maha Khawaja - OjO Games & Toys
“We have worked with InterSend on a number of one-off projects and the ongoing fulfilment of gift cards for our e-commerce site. They are reliable, solutions-focussed, competitively priced and a trusted extension of our team. Having worked together for a number of years we've always had a positive experience and would recommend their services.”
Alison Boydall - Jellyfish
“We outsource the fulfilment of various monthly subscription boxes to the team at InterSend. From low volume runs of 200 to a recent complex 5000 custom gift box project, InterSend has been flexible and reliable in delivering a professional solution. Not having to worry about the fulfilment or warehousing side of our business has really allowed us to focus on growing our business as we continue to expand into the subscription box industry. Always a pleasure to work with, I would not hesitate to recommend InterSend's services.”
David Toon -
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