SUBSCRIPTION PACKS SECTOR

Reliably fulfilling subscription packs for uOpen since 2017

One of the first to embrace the fast-emerging Subscription Box marketplace, InterSend has worked closely with uOpen and its merchants to provide flexible, high quality and efficient storage and fulfilment solutions across a broad range of products which are beautifully assembled and packed to bring a smile to customers faces at the point of receipt.

uOpen is the home of brilliant subscription boxes and the range of products we fulfil continues to expand as consumers continue to embrace the opportunity to receive or gift something special, either to themselves or to friends and family.

Our partnership with uOpen began back in 2017 and since then, we have fulfilled thousands of packages on their behalf. Every subscription box on uOpen is pre-approved based on its quality, value for money and first-rate customer experience and that is why when we are kitting and assembling subscription packs, we do so with the same care and attention to detail applied by uOpen merchants.

As their 3PL partner, the way we work directly reflects on their service, we want to give their customers the best possible experience, inspiring their loyalty. When their customer receives a uOpen subscription box, they want an out of this world unboxing experience – and we aim to give it to them.

We accurately pick, pack and deliver subscription boxes with industry-leading accuracy. Our reliable and experienced packing team are ready to meet any new challenges as your membership grows, adapting with exceptional speed and grace.

We have a huge team to support large volume processing and our warehouse layouts are designed to optimise your pick and pack rates. We service key types of subscriber model, both ‘replenishment’ and ‘variable content’, each of which require a different approach to fulfilment and logistics. We are always there every step of the way to ensure you have all the information you need to make fast, accurate decisions when curating your subscription packs. Our service is flexible and scalable allowing for your changing needs. You work hard to acquire your new subscribers and keep them excited every month; your logistics promises need to be kept. We understand how important it is for you to rely on perfectly packed shipments, cost-effective rates and timely delivery. These criteria are exceptionally important to your business model’s success; we won’t ever let you down.

What our customers say
“For almost ten years we have trusted InterSend with the distribution of nearly two million printed magazines annually. Communication with our account manager has always been very fluid and we have found his prompt responses to be invaluable when overseeing complex logistics projects. Distribution of magazines in this volume is never without its challenges, but in InterSend we have found a partner that takes time to understand our needs and what is important to our business. I would have no hesitation in recommending their services.”
James Evans - First Car
“InterSend manages our magazine distribution and storage needs effectively and efficiently which saves us both time and money, and gives us peace of mind that this side of our business is taken care of.”
Victoria Evans – Student Health Guide
“We have been working with InterSend for nearly ten years. During this period there have been many changes to our requirements, however in every case InterSend have been flexible and resourceful in meeting our needs and providing the highest level of service. In particular, InterSend have provided a personal service with excellent response times.”
Kumar Patel – Research Information
“As a growing business, InterSend have been very keen to meet our escalating customer needs, and we have really seen the benefit of that by their commitment to staying operational throughout the lockdown when mail order was of ever greater importance.”
Ben Smith – Rebellion
“InterSend are an invaluable partner for us handling the pick and pack of our magazine and merchandise bundles which go out all over the world. They integrate with our Shopify system which minimises administration and are always responsive to our needs.”
Patrick Napier – Rock Sound
“The Charity distributed a selection of PPE to our Beneficiaries and Volunteers during the COVID 19 lockdown. We were looking for a company to help us set this up and implement the plan. InterSend provided all the support we needed. From accepting the product direct from the manufacturer, selecting the most appropriate logistics partner through to providing feedback on the completed deliveries. InterSend provided an effective and efficient solution and we would definitely choose them as our partner again.”
Tom Rodger - NewstrAid
“We have been using InterSend for fulfilment of our online orders and can highly recommend their services.”
Thor Magnusson – Bioide
“We have been using InterSend for well over a year and have found them to be knowledgeable, professional, thorough, courteous, and very quick to respond. We can heartily recommend their services.”
Ian Barth – Church Communities UK
“InterSend go above and beyond what is required of a mailing house by providing quick, honest, reliable and efficient services. For a publishing and marketing services agency like Tudor Rose, cost-effective methods applied in a timely fashion are of utmost importance, and we could not have asked for a better service provider. If a company’s response to crisis is a mark of its integrity, then InterSend has certainly excelled. Their handling of the pandemic, and their attention to our needs during these trying times have constantly and pleasantly surprised us.”
Ritwik Bhattacharjee - Distribution Consultant for Tudor Rose
“InterSend has been providing the NFRN with a single source solution for the print, fulfilment and distribution of our members magazine The FED for seven years. With the InterSend team offering such a high level of support and reliability, we know the magazine is in safe hands. More importantly, it arrives in 11,500 of our members’ stores easily and on time every month.”
Anne Bingham - NFRN
“We are an early stage company with very seasonal sales, and we have benefitted greatly from InterSend's expertise in managing business cycles. InterSend have been reliable and strategic partners for us, helping us to navigate key issues such as stock management, improving our cost-base and transforming our customer services. Working in partnership with InterSend, in particular Dave McGrory, we have started to see strong growth in the right direction in our start-up by being able to respond to opportunities quickly, efficiently and reliably.”
Maha Khawaja - OjO Games & Toys
“We have worked with InterSend on a number of one-off projects and the ongoing fulfilment of gift cards for our e-commerce site. They are reliable, solutions-focussed, competitively priced and a trusted extension of our team. Having worked together for a number of years we've always had a positive experience and would recommend their services.”
Alison Boydall - Jellyfish
“We outsource the fulfilment of various monthly subscription boxes to the team at InterSend. From low volume runs of 200 to a recent complex 5000 custom gift box project, InterSend has been flexible and reliable in delivering a professional solution. Not having to worry about the fulfilment or warehousing side of our business has really allowed us to focus on growing our business as we continue to expand into the subscription box industry. Always a pleasure to work with, I would not hesitate to recommend InterSend's services.”
David Toon - uOpen.com
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